By proceeding with any payment through the SIC Thalassery website,
you acknowledge that you have read, understood, and agreed to the following
Payment Terms and Refund Policy.
1. Payment Terms
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Purpose of Payment:
Membership fees, registration charges, and institutional contributions
collected through this platform are used exclusively for official
institutional administration, member services, events, documentation,
identity card processing, and development activities of SIC Thalassery.
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Voluntary Institutional Contribution:
Payments made through this portal are treated as official institutional
contributions toward membership services and related activities.
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Secure Payment Processing:
All payments are processed through trusted third-party payment gateways.
SIC Thalassery does not collect or store sensitive banking information
such as debit card numbers, credit card details, UPI PINs, or net banking credentials.
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Transaction Confirmation:
After successful payment, a confirmation message and/or digital receipt
will be generated. Members are advised to keep this receipt for future reference.
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Member Responsibility:
The member is responsible for verifying the accuracy of submitted details
(name, membership ID, phone number, etc.) before completing payment.
SIC Thalassery is not responsible for incorrect information entered by the user.
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Duplicate Transactions:
In case multiple payments are made accidentally for the same purpose,
members must notify the administration within 7 days along with payment proof.
Such cases will be reviewed and resolved after verification.
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Gateway / Network Issues:
SIC Thalassery shall not be held responsible for transaction failures caused by
banking server downtime, payment gateway interruptions, incorrect OTP entry,
internet connectivity issues, or device-related errors during payment.
2. Refund Policy
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General Refund Rule:
Membership fees and institutional contributions once paid are normally
non-refundable, as they are allocated toward administrative processing
and institutional activities.
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Eligible Refund Situations:
Refunds may be considered only in exceptional circumstances such as
duplicate payment, technical errors, or incorrect transaction processing,
subject to administrative approval.
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Refund Request Timeline:
Refund requests must be submitted within 7 days from the transaction date
along with valid payment proof and supporting details.
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Verification Requirement:
All refund requests are subject to institutional verification before approval.
Submission of a request does not guarantee eligibility for refund.
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Refund Processing Time:
Approved refunds will normally be processed within 5–10 working days.
The exact timeline may vary depending on the payment gateway or banking provider.
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Mode of Refund:
Refunds, if approved, will be credited through the original payment method
or another suitable method determined by the administration.
3. Policy Updates
SIC Thalassery reserves the right to update or modify these Payment Terms
and Refund Policies at any time based on administrative requirements,
operational improvements, or legal compliance needs.
4. Contact for Payment Support
For payment-related assistance or refund requests, please contact:
SIC Thalassery Administration
Email: info@sicthalassery.in
Last updated: March 2026